3.4. Support of HP solutions under Linux
HP proposes since May 1999 a worldwide support offer on Linux. This offer includes up to the possibility to answer 24x7, in a delay of 2 hours after taking the call. The reference of this product is : HP LNXIA32A
HP proposes since 2001 a "Mission Critical support" contract for his Linux customers.
HP has also online ressources to help people using Linux with its products :
- Online Linux incidents
- Linux training courses
- Linux discussion Forum
Third party firms also propose Linux and free software support on HP platforms :
- Medasys
Contact : Sylvain Bergé
<Sylvain.Berge@medasys.fr>- Atrid
Contact : Bruno Deschandelliers
<B.Deschandelliers@atrid.fr>- Alcove
Contact : Lucien Petit
<Lucien.Petit@alcove.fr>- Andago
Contact :
<info@andago.com>